While we will ensure to have at least 1 cookie from each type chosen, all types will not necessarily be present in an equal amount for both the 6 and 10 pack.

Browning Cookies are made with passion and love and promise you the most gooey and chewy cookie-experience you would ever come across. They are sizeable and flavorful with each bite being a fulsome baked treat worth repeating and recommending. Our cookies make great gifts and can also be frozen for future snacking. 

Browning Cookies can be stored in an airtight container. Placing a slice of bread inside the container can also support freshness. Cookies can also be frozen if you plan to eat them later. When you are ready to eat, don’t forget to heat Them for 15-20 seconds until warm & gooey. 

You can reach the Browning Cookies team via Instagram (@browningcookies_) or email (info@browningcookies.ca) We will try our best to be responsive within 12-24 hours but allow us up to 48 hours to get back to you in case of busier than usual days. 

Browning cookies are good-sized. We make our cookies in small batches by hand every day preserving the quality and taste for each creation, so we are unable to change the size or flavors for special requests; we will certainly use your feedback for expanding our array of flavors at a later stage. 

Browning Cookies are hand-made using shared equipment which processes dairy, walnuts, macadamia nuts, and wheat. If you have a severe allergy, please make note of the key ingredients mentioned in each product’s description to make an informed decision; we are NOT allergy-free. 

All Browning Cookies are made with 100% Halal ingredients with no usage of alcohol. 

We accept all major credit and debit cards. Payment can be made online through our https://browningcookies.ca. Browning Cookies does not accept cash. An order will be considered ‘confirmed’ once the payment is done. 

Indeed, you can. Browning Cookies make a great gift. Please select the gift option during the checkout process and share the name and address of the gift recipient. You can also select a greeting card to accompany your order with any special message for the recipient. The message will be handwritten for creating a personalized experience for your loved ones. Please give a heads up to the recipient about their delivery to avoid missed deliveries and delays.

Browning Cookies are perishable products, so we will not be able to accept any returns once the product has reached you. For a refund, please cancel within 24 hours of your order placement. If you experience an issue with your order, please email us and we will do our best to make things right.

The Browning Cookies’ delivery team would leave the box at the doorstep of the shared address. Unattended boxes are prone to attract animals and/or getting impacted with weather and environmental conditions. Please make sure to collect your package as soon as possible as we do not offer refunds for such situations. 

Toronto city and adjacent cities, like Etobicoke, North York, East York, York, Scarborough.

Greater Toronto area (Region of Durham, Halton, Peel, York)

Hamilton Region (cities and towns)

Niagara region (cities and towns)

At this point we are only delivering in the above mentioned areas. However, you can email us at info@browningcookies.ca if your location is not mentioned in the above list and we can get back to you with the possible delivery solution. 

At this point we do not offer local pickup. However, you can email us at info@browningcookies.ca if there is a special requirement and we can look into it and revert. 

Your order will take 1-2 business days to reach you after the shipping date you have selected. Orders placed after 11 am will automatically be considered for shipping on the consequent day.

Depending on volume, it may be possible for you to get an early delivery in Oakville, Mississauga, Milton and Burlington areas. For any such special requests please email us at info@browningcookies.ca.

Depending on volume, it may be possible for you to get a delivery on Friday, Saturday, Sunday or any public holiday in Oakville, Mississauga, Milton and Burlington areas. For any such special requests please email us at info@browningcookies.ca.